Project for Integrative Health and the Triple Aim (PIHTA) - A Short Course for Understanding the Emerging Triple Aim Landscape

If I Ran the Zoo: Quality Measures and their Alignment with Integrative Health and Medicine

This webinar took place: Wednesday, June 17th, 2015. Archived Webinar can be viewed below. Presentation Slides can be downloaded here. Webinar transcript available here.

A panel of four leading experts will be partnering with the Center for Optimal Integration to complete the last webinar of this three part series on the changing healthcare landscape. This webinar will focus on quality measures and the way that integrative health and medicine is concordant and/or discordant with existing measures used by such agencies as the National Committee for Quality Assistance (NCQA) and in Patient-Centered Medical Homes (PCMHs) and Accountable Care Organizations (ACOs). Specifically, this webinar will conceptually explore how existing quality measures pertain to integrative health & medicine and how they are currently being utilized in primary care settings. Some, for instance, are drug specific rather than outcome focused. The webinar will conclude with a discussion on what quality measures might be more useful in capturing the quality and value of the integrative professions. 

 Participants will be able to:

  • Understand the basic concepts and terminology related to quality improvement
  • Identify the ways in which the values of integrative health and medicine are aligned and misaligned with existing quality measures
  • List new strategies, methods and ideas to demonstrate and/or measure quality for the integrative health and medicine professions



Regina Dehen, ND, LAc is the Chief Medical Officer (CMO) at National College of Natural Medicine. Dr. Dehen oversees the clinical curriculum and is responsible for developing clinical policy and procedural manuals with input from clinical faculty. As a clinician, researcher, and medical educator with 17 years of experience, she has worked to enhance research education and literacy for practitioners of complementary and alternative medicine to improve clinical outcomes. Her focus on researching the effectiveness of acupuncture and Oriental medicine and on developing an integrative care model led her to pursue a Master's in Clinical Research at OCOM, where she participated in the Patient-Centered Comparative Effectiveness Research Intensive. She received a BA in Biology from Reed College, an ND in naturopathic medicine from National College of Natural Medicine, and a Master of Acupuncture and Oriental Medicine from OCOM.

David Fogel, MD is the co-founder of a unique integrative center: the Casey Health Institute, a public, non-profit, integrative primary care site in Gaithersburg, Maryland that is working actively to bridge the worlds of "integrative" and "ACO" and "PCMH". He is board certified in Internal Medicine with additional specialty training in mind/body-focused individual and group psychotherapy. As an Internist he served in the National Health Service Corps and on the staff of the Johns Hopkins University School of Medicine, providing primary care to medically underserved inner city Baltimore residents. He has held positions as Medical Director of Employee Health at NASA Headquarters and as Medical Director of Integrative Medicine Associates in Washington, DC. Dr. Fogel holds a B.A. from Hampshire College and is a graduate of The George Washington University School of Medicine. He completed his medical residency at the Washington Hospital Center. 

Molly Punzo, MD is an integrative medical doctor (Internal Medicine and Homeopathy) and is certified by the Institute for Health Improvement as an Improvement Advisor. She has served as Chief Quality and Patient Safety Officer and is currently Medical Director and Physician Advisor for Case Management and Care Coordination for Maine Medical Center. She does consulting work for numerous hospitals and healthcare organizations throughout the US. Molly is a point person for the PIHTA advisory team.

Jim Whedon DC, MS - National award-winning, NIH-funded clinical and health services investigator with interests in integrative health services, health policy, trauma, and Medicare. IRB and editorial board member. Licensed chiropractic physician with over 25 years of clinical experience. Jim is currently the Director of Health Services Research at Southern California University of Health Sciences. Dr. Whedon's long-term research goals are to improve access to health services that people need and want (particularly for vulnerable populations), and to improve healthcare quality through systematic care of acute problems and conservative upstream care of chronic problems. He is a member of the Advisory Team, Project for Integrative Health and the Triple Aim, and of the Research Working Group, Academic Collaborative for Integrative Health (ACIH).


This is the third webinar in a three part series on emerging Institutional Culture and Practice that also examines how "patient experience" and quality improvement initiatives are opening doors for integrative professions and disciplines. 

Feel free to contact us with any additional questions